What we offer

Our ERP has the following integrated modules that share information;

Financial Management

Academic Management

Procurement Management

Human Resource

Payroll Management

Hostel & Catering Management

Library Management System

Health Unit and Hospital Management

Fleet Management

Dynasoft has appreciated the fact that people want to work from anywhere, anytime. In addition, interaction with the outside world is key for an organization. The Web Portal is a platform that allows both the staff and external stakeholders to interact with the system outside the local network from anywhere globally. It brings the element of globalization into the work environment. The Web Portal is seamlessly integrated to the core ERP and is easy to use for non-technical users. Security of the system is ensured by providing a buffer platform which the external stakeholder accesses, thus ensuring the main system of the client is not directly accessed from outside. The portal can be accessed using a laptop, tablet or smartphone.

The need for advanced reporting capabilities that help the management have a bird’s eye view of the organization has made Business Intelligence an important value addition of ERP solutions. This is fully integrated with the ERP for the availability of graphical and bar chart reports thus allowing management to have the status of the organization at their fingertips, identify trends and make projections.

For maximum customer experience and personal relations with the organization’s customers, we offer integrated CRM and Call Center solutions. Customer issues can be tracked from beginning to resolution. Customer information is stored in the system and displayed on the screen every time the customer’s call comes in, thus enhancing personal customer relations and increased customer satisfaction. Predictive dialer, Automatic Call Distributor, Interactive Voice Response System features among others.

The need to process transactions on the fly anywhere anytime has made organizations avail services to their customers in mobile phones. Processing bills payments, querying accounts status, funds transfers and payments for purchases can all be done using mobile phones. Our technical team has provided numerous mobile platforms to suite client needs and improve on customer satisfaction. Mobile applications are integrated to core ERP and data is transmitted back and forth through a secure interface.

files in database - laptop with ring binders. 3d illustration

Electronic Document Management System ensures that an organization stores its records electronically. With the scanning and indexing of documents, these can easily be attached and accessed from within the ERP processes. EDMS ensures that huge bulky storage of physical documents as they are all converted to electronic documents that are easily stored and retrieved. Management of files in electronic format and conversion of paper documents to electronic files

Our solution can provide a full or part-time outsourced help desk service, application support center or service desk for your own employees or organizational needs. The system utilizes our own proprietary IT Service Management platform (ITSM) which enables our help desk support staff to quickly and efficiently resolve support issues as the occur. We’ve pioneered a unique support workflow that focuses on rapid triage and first-call resolution. Our root-cause learning engine blindly scores thousands of responses from hundreds of environments just like yours to enable us to solve problems right the first time. Due to how your organization is structured, we believe our solution will offer a great deal for your organization with great ticket resolution time, knowledge base storage of past errors or tickets and a staff portal to well keep track of support and field staff.

Features:

Knowledge-Base

Staff Portal(Staff Check-in, asset requests and replacement, Claims)

Tickets Tracking, allocation and resolution.

All the above features are enabled for both web and mobile platforms. Email us for demo credentials:

BENEFITS OF OUR SYSTEMS

Increased Productivity

Improved User Experience

Microsoft NAVISION will be of value to an Organization and her employees as they will be able to use business software more easily, be able to learn new functions quickly, and enjoy a software environment that will let them work very much in the way you they are used to, whatever they do.

Personalization and Customization

Organization employees will have their own, personalized home page with multiple views and convenient links to the resources, data, and applications they need for their jobs, and they would have institution- specific notes in the Microsoft Navision Help system.

Event Management with Notifications and Alerts

The managers and employees will be able to receive automatic notifications and alerts in case of important business events, for example, when critical supplies run low, delivery dates change, or cash reserves go below a certain threshold or students registration goes beyond a certain limit.

Collapsible Chart of Accounts

The managers and administrators will be able to collapse and expand the chart of accounts to make it easier to work with and display key values in a more accessible way.

Business Analytics

Business Analytics in NAVISION will benefit Organizations senior managers and the other business managers to understand better what actual business productivity is, and how they can drive and improve it.

Central Database

It will be of advantage to Organization and her business to have financial, Student’s Management, Human Resources, Hotel Management, Hospital Management & Payroll and supplier’s data in one single, centralized database where it is available to users.

Drill-Down Capability

Company managers will be able to locate easily and pinpoint transaction details from anywhere in the system with full audit trails and complete transparency.

XML Data Transfer

There would be an advantage in reducing the cost and administrative labor involved in data entry, document creation, and document transmittal, as well as reduces the data entry error rate between the ERP system being implemented with other future or current Organization systems is having by using the XML technology that is embedded in NAVISION system.

Auditing Capability

Organization management will be able to examine details of individual transactions or events, even very complex transactions, with complete audit trails and histories.

Business Growth

Scalability

There will be a benefit in having the ability to accommodate additional, concurrent users and a much larger volume of data in your database (MS-SQL)

Open Environment

Organization will be able to adapt her instance of Microsoft Navision to changing business requirements and future growth

Modular Growth and upgrades

There will be a benefit to the Organization and the management in having the ability to start implementation of Microsoft Navision with the more fundamental capabilities and then add new functions as their operations or business increases or changes

Dependability

The fact that Microsoft Navision is backed and further developed by a leading software company – Microsoft with a strong commitment to reliable, standards-based computing will ensure that the system is dependable.

Flexibility to Change

The business software solution that Dynasoft will implement will grow with your institution and be able to adapt to, as yet, unforeseen developments

Tailored System

Dynasoft’s expertise will help the Organization to streamline Microsoft Navision to fit their business requirements and any needs that may be specific to the education industry or market.

Open Database Connectivity

Would it be of benefit to you to have the ability to use any business intelligence tool you like in order to perform reporting and analytical tasks following your preferences

Integration

Microsoft Navision integrate with other business applications and systems, and keep their functions and data available to users as the business grows.

Technology Road-Map

Organization will be able to receive as part of an ongoing program any upgrades and enhancements that become available for Microsoft Navision, as Microsoft has a long-term road map for this product to make sure it will continue to be valuable and viable

Improved Competitiveness

Data Analysis

Organization will be able to analyze business performance data from all areas of the operations and plan improvements to business results.

Decision Support

Business-critical data will be delivered from Microsoft Navision right to the manager’s desktop, where they can analyze and work with it.

Reporting

The Senior Directors or managers will have a broad range of business reports that are easy to create, run, and customize, and that will help them see and manage how the institution performs.

Self Service Portals